In PDCA, which activities are included in the ACT step?

In PDCA, which activities are included in the ACT step?

• A. Create new goals and start over
• B. Audit results and revise plans quarterly
• C. Standardize success and adjust for improvement
• D. Develop performance metrics and monitor

Answer: (C)

The ACT step is about turning what was learned into standardized practice and driving further improvement. After results are checked, this phase focuses on codifying successful changes so everyone follows the same method, updating procedures, work instructions, training, and performance metrics to reflect the new standard. It also looks for any remaining gaps and makes the necessary adjustments, feeding those improvements back into the plan for the next cycle. This keeps the system evolving and ensures gains are sustained. The other ideas mix in elements from earlier steps or timing: creating new goals and starting over resembles re-planning at the next cycle, auditing results and revising plans aligns more with Check and Plan activities, and developing metrics and monitoring are foundational activities tied to planning and doing rather than the action of implementing improvements and standardizing them.

The ACT step is about turning what was learned into standardized practice and driving further improvement. After results are checked, this phase focuses on codifying successful changes so everyone follows the same method, updating procedures, work instructions, training, and performance metrics to reflect the new standard. It also looks for any remaining gaps and makes the necessary adjustments, feeding those improvements back into the plan for the next cycle. This keeps the system evolving and ensures gains are sustained.

The other ideas mix in elements from earlier steps or timing: creating new goals and starting over resembles re-planning at the next cycle, auditing results and revising plans aligns more with Check and Plan activities, and developing metrics and monitoring are foundational activities tied to planning and doing rather than the action of implementing improvements and standardizing them.