Which statement best describes the role of an Employee Assistance Program?

Which statement best describes the role of an Employee Assistance Program?

• A. Provides short-term counseling and referral services to employees at no cost
• B. Provides long-term therapy with diagnosis
• C. Provides legal services only
• D. Only focuses on job training needs

Answer: (A)

Employee Assistance Programs are designed to help employees handle personal and work-related problems through confidential, brief counseling and referrals, at little or no cost to the employee. This short-term, solution-focused support aims to address issues quickly so they don’t derail job performance, and it commonly connects employees with appropriate resources if more extensive care is needed. That combination—confidential, brief counseling plus referrals and typically no cost—best captures the role of an EAP. Long-term therapy with diagnosis goes beyond what EAPs usually provide, which is why that choice isn’t correct. Providing only legal services or focusing solely on job training misses the broader intent of EAPs, which is to support well-being and work performance by addressing personal and work-related challenges early.

Employee Assistance Programs are designed to help employees handle personal and work-related problems through confidential, brief counseling and referrals, at little or no cost to the employee. This short-term, solution-focused support aims to address issues quickly so they don’t derail job performance, and it commonly connects employees with appropriate resources if more extensive care is needed. That combination—confidential, brief counseling plus referrals and typically no cost—best captures the role of an EAP.

Long-term therapy with diagnosis goes beyond what EAPs usually provide, which is why that choice isn’t correct. Providing only legal services or focusing solely on job training misses the broader intent of EAPs, which is to support well-being and work performance by addressing personal and work-related challenges early.